THE REAL SOLUTION

ASSERTIVENESS WORKBOOK

Most people can be assertive in some situations, and yet be ineffectual in others. The Real Solution Assertiveness Workbook expands the number of situations in which you can choose to be assertive. When a person is passive, opportunities are lost and unpleasant situations are tolerated. In time, bad feelings can build to a point where one more event can trigger an explosion of resentment that in turn provokes criticism or rejection. Graduated homework assignments allow participants to apply their newly acquired skills. The Real Solution Assertiveness Workbook emphasizes the building of assertiveness skills, using model presentation, rehearsal, positive feedback, prompting, and homework assignments. This Workbook is designed for those who are unable to participate in The Assertiveness Individual Program.

"The Assertiveness Workbook helped me solve my problems at work with my boss and I'm feeling like I'm really going to succeed now. I can't believe how easy it was."    Carol T., Fremont, CA.

 skills and concepts

• Learn to Identify your own behavior as Assertive, Aggressive, or Passive
• Three Modes of Communicating
• Learn to distinguish between the Three Modes of Communicating
• Defining criteria for measuring change in Assertive Behavior
• Basic premises underlying the Three Modes of Communicating
• Identifying traditional assumptions and Countering with Assertive Rights
• Broken Record Technique
• Confronting your fears about being Assertive
• Criticism as Manipulation
• Acknowledgment
• Clouding
• Probing
• Content-to-Process shift
• Time Out
• Slowing Down
• Assertive Position Statement
• Assertive Listening
• Assertive Position Statement - Expressing and Listening
• Workable Compromise

 goals

 To learn Assertive Communication Skills used in a variety of settings to  improve your relationships both work and personal

 To distinguish Assertiveness from Aggressive and Passive communication

 To distinguish Assertive rights from myths about assertive behavior

 To explore your fears about being Assertive

The Real Solution Assertiveness Workbook uses a skill building format and each new skill relies, to some extent, on what has previously been learned, therefore participants are strongly encouraged to do all eight (8) sessions. The Workbook contains all of the Skills and Concepts, exercises, and homework assignments used in The Assertiveness Individual Program.